From the moment a disaster is declared to the final reconstruction payment - EDMP coordinates every step.
An Incident Commander declares a disaster. The EOC dashboard goes live instantly. Domain events notify all modules - notifications, analytics, and AI assessment queue fire in parallel.
Emergency services receive push notifications. Damage photos are uploaded and queued for AI classification (5-class severity: None / Light / Moderate / Severe / Destroyed). Confidence below 70% is flagged for manual review.
The AI-powered 6-factor ranking algorithm identifies the best-matched, nearest verified contractors. Invitations go out via email, SMS, and in-app notification simultaneously.
Contractors accept via the Contractor Portal. Their ETAs are tracked in real time via GPS. The EOC live map shows all vehicles and their status.
Citizens post work requests. Contractors bid. Customer accepts a quote - funds lock in escrow. Milestones are completed and approved one by one. A 10% holdback releases automatically after the 30-day warranty expires without defects.
Each stakeholder type gets a purpose-built interface and a tailored data view.
Platform-wide RBAC, tenant management, POPIA data requests, audit logs, and system configuration.
3-phase KYC registration, job discovery, quote submission, GPS location push, and payment tracking.
Work request creation, contractor tracking, milestone approval, ratings, and download orders.
Damage assessment review, claims integration, and contractor payment visibility.
Built for compliance, scale, and reliability - from day one.
Our team will walk you through a live demo tailored to your organisation.
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